There is an outage in Sping Valley,Ca 91977

Joel777, I deeply apologize for the service interruption that you are experiencing. Please feel free to email us at Cox.Help@cox.com. This will allow us an opportunity to investigate this for you and provide more specific information. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet, Video, or Phone services with other customers. 

Cox Support Forums Moderator