New Contributor II
•
4 Messages
The panoramic wifi app wont delete ports. Is there a workaround?
We tried three different devices.
Connect > myWiFiNetworkName > More Advanced Settings > Port Forwarding > select device Edit > select port > click Delete this Port Forward > Are you sure? select Delete this Port Forward and nothing happens.
Sometimes I can get the purple Apply button to work. It says it's deleting the port. Then I get an error message saying it couldn't delete the port.
I contacted support and was told I can't delete ports.
06:52:47 PM [H W.]
Unfortunately, I am not seeing that deleting a port is possible
06:53:10 PM [Customer] The button doesn't seem to work
06:54:19 PM [H W.]
Its not possible to delete it
06:54:44 PM [Customer] They are causing security that notifications
06:55:26 PM [H W.]
I apologize for any inconveniences
06:56:03 PM [Customer] Is there a plan to fix the app?
06:56:40 PM [H W.]
Definitely, I will make notes of this
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qqtpie
New Contributor II
•
4 Messages
Follow up... We have tried "Forgetting" the device. We switched it to DHCP, ipconfig release/renew, we switched back to static IP with a new device name and a different IP address. The ports are still being forwarded.
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