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New Contributor II
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Terrible service... Product and customer
Why have I been paying for something that doesn't work I constantly have outages and have called on numerous occasions to be credited for something I pay for I've wasted so much time that I should have ever had to spend trying to get what is fair. Time is the one thing I cannot get back but here we are again. I would like to be compensated for my service not working and the countless hours I've spent trying to be compensated. Cox why is it so hard?
ChrisJ2
Moderator
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Hi, David. I'm really sorry about the issues you've had with your service and I'd like to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running.
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