Service Interruptions

I know this is can happen for a multitude of reasons. However, I pay 147 dollars a month for service (unlimited plan) 200 download. Why do I have interruption on service for anywhere from 1 hour to 2 days randomly for what seems to be 4-5 times a month? Why am I paying all this money to have so many days without service? If the service is lines are all *working as intended* and my router is working fine. Why am I being charged so much for service I randomly can't use? It would be fine if an hour here and there happened. But it seems like every week. I get a text, "we are aware of a service interruption in ur area and our teams are working quickly to resolve this issue". What's even worse, this only happens after I am home from work. I work a regular 9-5. I can't come home and chill, no service. Either give me clean service (which I pay alot for) or make it cheaper to compensate for the lost time each month. Rant over.