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Visitor
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1 Message
Is my equipment returned if the service provider took the old modem and brought a new one
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Updated
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Equipment return request
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Hold Time
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Equipment
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Equipment return request
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Return equipment
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So many outages
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Canceled Before it Started
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LatitiaS
+2 more
Moderator
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Hi johnsonlatoyah, it sounds like the equipment was swapped out. Please send us an email to cox.help@cox.com with your account details, and we would be happy to check to ensure the equipment has been returned.
-Latitia
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