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Received email from "Cox Care" re TOS and closing account. Phishing?

Is an email from Cox Care about account closure if terms of service is not confirmed, phishing?

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Hi, there. That sounds like phishing. We're glad to confirm phishing vs legitimate correspondences. Please send the example to us at Cox.Help@cox.com with your name and a copy of this forum message. We'll be glad to look at it for you.