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New Contributor
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Pay for fiber 1 gig & get 256mbps at most
As the title says, I pay for fiber 1 gig starting 4 months ago and have only ever received 256 mbps at most. I've called and spent hours cumulatively with tech support and never with any success. I repeatedly get told there's nothing they can do. How convenient that I still have to pay the 1 gig price regardless.
I also have never been able to access the wifi tab in the panoramic wifi app. I told the installation tech i couldnt get on there and he said its fine, we'll set your password through my device and it should fix itself by tomorrow. It didnt and I doubt he ever actually believed it would. Again, a bunch of time spent on with support and again told there's nothing they can do.
WiderMouthOpen
+6 more
Esteemed Contributor III
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What speed do you get direct to the ont or fiber modem? If that is fast, what speed you get wired to the Cox router? In general, would you consider getting your own router?
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