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New Contributor II
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Parental controls not functioning
I was testing parental controls on my own device to see how it functions on the kids devices. With parental controls on I have no problem accessing any of the xxx sites. Why? Please help.
JulianN
Moderator
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Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your full name and complete address at Cox.Help@cox.com for further assistance. Thank you!
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WiderMouthOpen
+6 more
Esteemed Contributor III
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Did you create a profile for your device and apply it to the parental control rules? Also, how long have you waited? The system can keep a cache of the site for up to 24hours. See here for more info.
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