jpm's profile

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Panoramic WI Fi app and Iphone wi fi failure

I have had a Panoramic WI FI system for 2 months. The wi fi failed on my 6x Apple iphone after a power outage and reboot of the wi fi. No access to the app either, all frozen up.

Same thing happened on another newer iphone , after downloading the app for access to the system. Both phones show a strong wi fi signal but do not process an internet connection.

Those phones operate normally with other wi fi connections and my other home devices ( Computer, TV's, etc) work fine on the Panoramic system.

Ive tried many work arounds, but phones still do not function off the system.

This all appears to be "app" related.

Former Moderator

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@jpm

Make sure the devices have•iOS version 11.0 or later. Also, can you see the devices listed as not connected on the wifi app?

Jonathan J
Cox Moderator

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Thank you...i will check those items out...jpm

Contributor III

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i've had panoramic for a month & android phone does the same, "authentication error".

i tap it again & reconnect.