Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Outlook send/receive error since planned outage this week
Since the planned upgrade outage that took place last Monday my outlook email has not received email. Here's error message message:
Task 'Synchronizing subscribed folders for nnnxxx@cox.net reported error 0x800CCC0E. Can't connect to server.'
Rebooted computer several times, rebooted modem/router etc. with no success. Finally got the status bar to show "connected" but still not sending or receiving. Mailbird application is working as it should.
Please advise or provide assistance.
Thanks in advance.
WiderMouthOpen
+6 more
Esteemed Contributor III
•
If another client is working, I doubt it's a Cox issue. Have you tried repairing your Outlook .pst?
::edit:: I assume the username and settings are the same for the two clients.
0
0
Bruce
+4 more
Honored Contributor III
•
It was probably an issue with mismatched dates/times on security certificates, but it appears you've got them reconciled.
Not connecting to server may be an issue with OAuth or OAuth2, if you're using it. There should be options in Outlook to reenter your credentials or request a new code.
EDIT: Does Cox support OAuth? If not, it wouldn't be an issue with OAuth.
0
0
Darkatt
+2 more
Honored Contributor
•
If another mail client is working then I would talk to someone in Cox Complete Care for assistance with Outlook, or contact Microsoft. Running a PST repair such as has been suggested, is a good start, but this is a Outlook issue, and not a Cox issue.
0