Not getting all email

Yes, I had that experience soon after converting (missing from gmail.com and ftb.ca.gov).  I am hoping it will resolve itself (maybe cached name resolution sent some to a dead cox.net server???).  I will continue to monitor.

I am experiencing the exact same thing. Not receiving all emails sent to me from long time contacts. Some emails missed are important business communications. Very frustrating. Cox needs to get involved.

We are experiencing the same issue and very frustrated in Cox's decision to make this move. We are not receiving emails from legitimate third party software sources and even larger established commercial businesses where family are employed. Made the decision today to begin navigating away from Cox!

Yes, I am having the exact same problem. I would say the vast majority of my emails are not getting through. Could Cox have picked a worst provider than Yahoo? I have had my Cox email account for over 20 years and yesterday I spent the day changing my email address to another one for my critical accounts. Will be doing the same today for the less critical ones.

This entire transition was handled horribly.
- No instructions were ever sent for 3rd party email providers as promised in a Cox email
- Cox should have arranged with Yahoo for a FREE dedicated support team that had been trained in the transition with a dedicated telephone number for Cox customers for at least 3 months. The fact we have to PAY for support for a transition forced upon us is unconscionable.
- Cox should reduce our monthly bill. When I signed up for Cox Internet my account was supposed to include email. Now I have to pay for email because Yahoo mail doesn't work. I am getting less for my already overpriced Internet service.
- As soon as I get this email problem taken care of I am going to start looking to drop Cox unless they do something to make it up to their customers.

I noticed something interesting this morning. As I mentioned earlier I was not getting some of my emails after switching to Yahoo. However, this morning I got an email from one of the companies whose emails I was not getting.

So I am wondering if there have been a sufficient number of complaints and Yahoo has done something about it, after telling me and others that it was not their problem?

So I am wondering if anyone else has noticed something similar>

We are experiencing the same with the added frustration of people/clients from our business are not receiving our emails! So now, we have to consider the gmail route because of the stress caused by constantly wondering if anyone is getting our emails. The times that they have received our emails, it has taken hours for them to get them. Also after multiple attempts to set up the new configuration on our home/laptop computers we cannot get emails on Apple mail, it only works on our iphones. So, now we have to use the Yahoo site to check emails in their mail. The fact that there is no one to assist with issues and to just say here you go we are transitioning, here's your new email situation is ridiculous. Good way to get everyone over to Gmail I guess. Yes, they should have had a dedicated support team to assist during the transition!🤬

I gave up. I wanted to have all my Cox emails forwarded to my Outlook account as I've done for years, and although Yahoo would theoretically do that, they insisted on deciding which emails were spam and trash vs. going to my Inbox so I had to keep checking Yahoo to fix that as well as my own junk folder in Outlook. I sent several emails to Yahoo, but I kept receiving canned answers explaining how to use the Not Spam feature but not answering my questions. I ended up creating a new Outlook email address yesterday and am slowly notifying all my contacts. So frustrating. So badly handled by Cox.