Non-stop SPAM for several weeks

hey now it's only the incoming servers that can't detect possible spam. I got a bunch that link to a valid company and sent an email to that company asking about who pays the spamer for linking to them.I was asked by the company to forward the emails to them for investigations, GUESS WHAT cox smtp servers are much smarter than the incoming servers they identified the emails i'm trying to send to the company as requested as possible spam and won't send them. either as reg emails or attachments.

NOW that seems to me like just maybe cox is being paid by the spamers to let their emails in to us. how else can you explain that.

Also forwarding them to spamreport@cox.net is a waste of time as I sent them the same spam from trusted meds over and over up to 50 at a time and still receive them almost every day.

can't wait until any other highspeed service is avail. in this area to change.....not to mention outages at least 1 a week but thats another forum topic

It would surprise me if they showed the same domain, but I look at the subject line and delete them without further investigation. The subject lines are diverse.

Thanks for your interest. Unfortunately, I am in the middle of a conference where I spoke this morning that brought together leaders from 50 countries.

I am not paying any attention to the Cox email at the moment, but I will try to remember the request when the flurry resumes at a time not known to me.

I finally got another SPAM email. Subject line is "ADT Premier Provider". The alleged domain is part of an address so long I do not know how to read it on an iPhone. But in part it is @dvquatcvffwpiujhja.meta...

Colleen, I believe that when I move an email to the spam folder within Cox Webmail it is automatically sent to spamreport@cox.net. The reason I say this is because on one occasion when I did this I got an error message stating that "the spamreport@cox.net queue is full". If so, then I've been reporting spam for several weeks. Please confirm. 

except that hours after cox has allowed it into our inboxes, cox will refuse to forward it because...IT MAY CONTAIN SPAM!

RozBuds, I hope management is reading these posts, because your post is exactly what's happening and it's great that you are sharing this. I phoned Cox and was told they have received lots of complaints about this, but I still see absolutely no improvement, YET. Again, thanks for your comment to help all of us who are in the same boat. (Chase)

Indeed the SPAM is so overwhelming that I did not check my Cox email for weeks until today which was necessary due to an appointment with a Cox tech at my house.

I have removed my Cox email from my iPhone and iPad. I travel to 7-8 countries a year and it is utter nonsense to have my inbox filled with this junk.

I found the solution elsewhere (DSL maybe?) but I never got spam until recently.  All of the spam messages have the common feature of the identical name for sender and receiver.  If you can find the page for creating spam rules, just create one that blocks email with that characteristic.  Worked like a champ, no more spam of this type.  One drawback is that this will block the rare, useful email that someone might send to themselves with bccs to a distribution that the sender wants to conceal.  In the end, this begs the issue why the new Cox system can't block what the old one did.

That doesn't work tried making dozens of rules and they're breaking right thru them all. COX WHEN IS A FIX EXPECTED?

Just imagine the number of people who don't even know about this message board who, like us, hate what has happened to our email accounts. (Chase)

i got online every morning and mark the emails as spam and i will get another 3 or 4 in the afternoon.  i also forward to cox spam and they sill come back.  how do i create a filter?

i know i thought it was something to do with my account.  i never signed up for a gmail account as i pay for cox and so i assumed it was spam free

I guess we can only hope that in time, someone there at Cox Management will realize it's a major problem and fix it. (Chase)

I personally want to thank you, as another Cox customer, for all of the work you've attempted by the hours of time it would take to send all of what you accomplished. Even if Cox won't resolve this or explain the reason for such a major delay, it's good to read about you and other customers who have done everything in our power to give it the attention Cox should be providing or giving us a nice refund for all of our wasted hours due to this problem. Again thank you to the person posting in this thread as a customer from another customer. (Chase)

otarakiwi, I greatly appreciate your comment. I even requested management to step in since nobody from Cox can offer a solution, but that was to no avail and a long time ago. Maybe one day someone will realize this is horrible customer service and do something about it. (Chase)

Perhaps we should start sending our requests for help with this crapy customer service

i.e. instead of the experts (I use that term lightly) from cox can't do there job, of telling us its our job to program filters. I use thunderbird mail program and even if I wanted to program filters it takes my TIME to do so, and it takes my TIME to have to delete them afterward.

come on cox you can stop outgoing as potential spam so get started in upgrading the incoming servers.

CoxSpamdetectSUX, Thanks for your suggestion. It has been rather hopeless to get a solution at this website. After months of hoping and even requesting a manager to help with this situation to no avail, I decided to email the president of Cox. I hope for an answer for all of us who are requesting assistance with this spam problem. I sent an email to Mr. Esser just prior to completing this entry. (Chase)

UPDATE TO MY PREVIOUS MESSAGE--QUICK RESPONSE FROM COX:

08-21-18 Tuesday 3:33pm George (executive escalation specialist) phoned me from Cox and said that the president (Mr. Esser) referred my situation to him. George asked me to change my Cox spam settings from "Automatically deliver to Spam folder" to "Delete Spam messages without delivering to Inbox." He said if any other spam email arrives, to open and select it and to select "Mark as spam." I told George that I want to be sure that the president knows all of the information I have provided and that if this works, I will publicly let others know the solution. However, if this problem remains as others on this message board have indicated, that I will need further assistance. George was very polite and prompt in responding to my situation and he agreed to check the other messages on this message board. (Chase)

i wish i could forward all the same spam i get every morning to his email address.  Each day i get emails about trump healthcare senior care, crepe and american express and wellsfargo and now different versions of iogirl as well as aDt.  It is the same ones and i have set the emails to block if they have that in the header and i still get them.  very annoying for a service i pay for - why can't they just undo what they did that caused it all to start

I think I have forwarded about 500 emails so far to either spamreport@cox.net, or the phisingreport or abuse email addresses.  I must receive about 25 spam emails a day.  I have set up spam filters to redirect many of these to the spam folder, so much so that many legit emails end up there.  The two biggest violators seem to be ones from the domains mypentax.com and babyfascinating.com addresses.  If these domains were to be blocked on Cox's end, it would eliminate almost half of all spam emails.  It is so bad now that it is almost a joke.