ginabquick

New Contributor

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New Email Platform

New Webmail is a hot mess! What did they do intentional sabotage the webmail? I can’t open emails without the dreaded spinning wheel, deleting messages now without the box to check is more cumbersome, There is nothing good about this new platform I am so done with Cox! I would never sign up for any of their services like cell phone what are they thinking they are overpriced and unreliable I am going to have notify so many people that I don’t use this email anymore I have had my email for decades. I am so disappointed in this service. Instead of innovating you are going down the tubes!

Bruce

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Honored Contributor III

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5.7K Messages

For now, couldn't you use an email client to download your email to your device?

If you click settings in webmail, you can restore the check boxes.

Bruce

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Honored Contributor III

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5.7K Messages

A few users highly recommend Proton email client.

After you download an email client, the following link instructs how to configure for Cox servers.

www.cox.com/.../cox-email-server-settings.html

WiderMouthOpen

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Esteemed Contributor III

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3.5K Messages

I suggest looking into Gmail as well. I have Proton and the one thing I have noticed about it is if you forget your password, you can't access your old emails. This is good for security but bad for convenience. See here for more info.

Bruce

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Honored Contributor III

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5.7K Messages

There is no "Forgot Your Password" feature with Proton?

I was suggesting just its client to configure with the OP's current Cox account and not another online service.

WiderMouthOpen

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Esteemed Contributor III

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You can change your password if you know your old password and then you can access your old emails. However if you DON'T know your old password and have to reset it via the app, then you can't access your old emails because the encryption have changed.

Bruce

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Honored Contributor III

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5.7K Messages

Does Proton only work with a Proton account? If so, disregard Proton.

Do you still use Thunderbird? I'm sure there are plenty of other free email clients.

WiderMouthOpen

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Esteemed Contributor III

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3.5K Messages

You can use it with a client via POP/IMAP as per here. Seems to even come with a free app that allows end to end encryption. Doesn't look as user friendly as setting up Gmail on a client though. Also, not sure if you can load non-Proton accounts into the webmail UI like you can with Gmail.

Do you still use Thunderbird?

No, not anymore, although I hear there is a new Thunderbird UI out. Might try it just for fun. ::edit:: Downloaded the new Thunderbird and it was a easy setup with Gmail. So far liking the dark theme but still getting used to the new UI.

Welcome to the Cox Community

New Email Platform

WiderMouthOpen

Bruce

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Bruce

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