My thread now is Locked.. Lame!

This thread https://forums.cox.com/forum_home/internet_forum/f/internet-forum/24675/packet-loss-for-a-month-now 

This problem of mine was way before the Covid mania hit. I had this problem for years. It's not as bad from 5 years ago but it was there when it's there. Now that people are streaming so much, face timing, video calling what you ma call it, I experienced the "often" packet loss barrage November of 2019. Blaming the Covid pandemic isn't acceptable. They say every issue is a case to case basis, now they enter dictatorship they put us in one forum thread with lame instructions that everybody did but still is not working. Where is the case to case basis now when yall just verify the answer and lock it even though there was no "solved" issue?

I did my part of reporting to FCC just to put in there.

This is what happens when monopoly and "city deal" comes to play. Which means cox went to your little town, told the city that cox will provide power lines and all types of sponsorship and structures but cox will be the only ISP that is reasonable enough to provide. Your little city saves a lot of money from power lines and all that, and your city has more money saved up by not spending any power lines or structures that cox has given. 

I do have another choice but the other choice is $50 dollars from atnt with 10mb down and 1mb up. I pay $83 for 150mb down and 10mb up for cox. I want a bang per buck what ever choice i have. ALSO! what's funny, I tried to hotspot my cellphone service from straight talk, which is basically atnt towers. I have high ping than normal cabled line like, 30-60+ ping, but guess what? NO PACKETLOSS AT ALL! It is not stable internet but at least my packets are being sent. Imagine being a cable line, getting packetloss and then a normal LTE signal can beat the ** out of it.

DO your part by filing a report to FCC: https://consumercomplaints.fcc.gov/hc/en-us/articles/115002206106-Internet-Complaints

Hopefully starlink will launch sooner than expected.