Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
1 Message
Closed
My internet connection keeps dropping all day. I had a tech come out but there was no change. I bought a new modem and a new router. Same result. When calling on the phone the modem kept restarting on its own. She said it was a signal problem. I am so annoyed. She wants the tech to come out again. This has been happening for a month now.
Discussions
•
Updated
3.6K
4
0
0
Bill
Discussions
3
0
Reset Modem Often!
Discussions
1
0
Connectivity
Discussions
1
NBA League Pass vs NBA TV
Discussions
1
0
Reset Modem Often!
Discussions
1
0
Bill
Discussions
3
0
NBA League Pass vs NBA TV
Discussions
1
0
Cox/Spectrum is deceptive!
Discussions
1
0
Snooooopy
New Contributor II
•
If you have another Cox jack in the house and it can be used for the modem, try that.
0
0
Warellanas
New Contributor
•
Did your issue ever get fixed? Same thing happens to my internet. It's very annoying. I can't seem to watch an entire recorded show. It also makes working from home difficult. We unplug router and restart more than once a day.
2
0
RegularCustomer
New Contributor
•
I have this issue also. On Arris S33 and Linksys CM3024. I've had a tech out and ran a new, direct coax run from the box to my modem, new gateway, new everything. Cox even flagged my forum post as spam haha. Internet drops every 1-12 hours; has been happening for the past ~4 weeks.
0
0
Andynator
New Contributor
•
Is it happening on more than one device? Renting a gateway from Cox would be the easiest solution.
5
0