dfrandin's profile

New Contributor

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13 Messages

Friday, May 10th, 2024

Closed

Modem Password?

I have an Arris CM8200A modem and previously I could access (read-only) the cable modem status and parameters at 192.168.100.1, Now I am prompted for a password to do this. I'm looking for the read-only password. Please advise.

Thank you

 

Honored Contributor

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1.9K Messages

1 year ago

Try " password " or last 8 digit of the serial number.  remember the SN# doesn't, (or shouldn't) use the letter O, also it's case sensitive. 

New Contributor

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13 Messages

The last 8 of the serial number worked.. Thanks!!

Contributor

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64 Messages

1 year ago

Arris' Support website https://arris.my.salesforce-sites.com/consumers/ConsumerProductlist?c=SURFboard%20Modems should help you out if you search your model number.  

But I always recommend recycling that e-waste and sign up for equipment rental from Cox. Then use the Panoramic WiFi app for everything, and leave the security headaches to the pros.

 

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