Skip to main content
tpastore's profile

tpastore

New Contributor

 • 

4 Messages

Closed

losing internet connection several times per day

I started having major problems with internet in the past week. First, it dropped once per day. Today, dropped every device 3 times in 2 hours. Resetting the modem only works temporarily. New modem is on the way, but is there something happening with the network?

Discussions

 • 

Updated 

2.5K

1

0

0

K

Karen_R

Former Moderator

 • 

303 Messages

Hello Tpastore,

Thank you for reaching out to Cox Forum Support. Are you connecting wireless when the signal drops?

Karen
Cox Support Forum Moderator

2

0

T
tpastore

New Contributor

 • 

4 Messages

Yes. Wont hold the wifi for more than 3 min at a time tonight. Love how your sight says there's no problem, but down detector is bright red. This is getting ridiculous.

Like

Reply

0

S
StephanieS

Moderator

 • 

751 Messages

Tpastore

Please send an email to cox.help@cox.com and include your address and name. Please also reference that the email is regarding a forums post. I'd like to take a look and get to the bottom of this for you.

StephanieS
Cox Support Forums Moderator

Like

Reply

0