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New Contributor II
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Just posted poor service
Moderator will reply with an apology and then I will be given an email address to contact to get no resolution. I wonder how many people are having the same issues and are unable to talk to each other to figure out how widespread the problem is.
ColleenD
+2 more
Moderator
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Hi, DavidCamp4773
Our forums are intended for customers to discuss topics related to Cox service. We would never ask a customer to share personal information publicly, which is why we ask to email when you need assistance that is specific to your account, so if you need help please email us at cox.help@cox.com. You can also reach us on Twitter or Facebook if you prefer.
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