There is a notice on my account page that states that Cox is performing maintenance on the email platform from midnight 'til 7:00 AM ET on the 14th. However it is now 3 1/2 hours past that and still no email. Cmon Cox!
Yes I tried to ping pop.cox.net and also the east and west servers pop.east.cox.net and they all fail. Support says there are no outages and wanted to walk through basic email troubleshooting.
Hi @Stinkfoot63
I know how important it is for you to receive your emails. Our teams are working to resolve the issues as soon as possible. Thank you for your patience.
AWESOME!!! I'm glad we could get your email working. Is there anything else we can do for you? We are always available to assist you at any time. Please use the Cox app to manage your bill, reset equipment. We appreciate your business and being a loyal Cox customer. Please stay safe and healthy. Happy Holidays. Thank you for contacting the Social Media Support Team.
Jim17
New Contributor
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I'm having issues too
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Bruce
+4 more
Honored Contributor III
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It appears to be down. I get the following error: Cox [0: POP3] ['pop.cox.net' (995) SSL Temporary authentication failure.
Has Cox posted anything on the FaceSpace or Twittster?
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D_Martin
New Contributor
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Yes I tried to ping pop.cox.net and also the east and west servers pop.east.cox.net and they all fail. Support says there are no outages and wanted to walk through basic email troubleshooting.
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ksrider
New Contributor
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I am still having intermittent trouble accessing email with a client application. Is this something anyone else is having?
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Bruce
+4 more
Honored Contributor III
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My first spam from Cox today! Mine now works.
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ArizonaDon
New Contributor III
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I did a support chat and it IS down and they are working on it.
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stinkfoot63
+4 more
Contributor II
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Apparently he server is down. Interesting how the software on my computer prompts to mess around with passwords and such.
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