Cox's FttH access path is sending the gateway RA but is not relaying or servicing DHCPv6-PD. Tier 2 technical support and on-site technician will not escalate this so that it can be fixed. Any suggestion to get network engineering to take a look?

‎IPv6 not working on new FttH

LisaH

Moderator

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1K Messages

Hi. Our internet service currently uses IPv4 addresses. Please make sure the device you are attempting to connect is capable of receiving an IPv4 address from the network. Thanks, Lisa Cox Support Forums Moderator

jasonmader

Visitor

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2 Messages

My device is capable of receiving IPv4 and does. It is IPv6 that needs to be fixed on an upstream Cox router.

LisaH

Moderator

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1K Messages

Hi. I will be glad to check into this for you. To get started, please send an email to cox.help@cox.com along with a link to this post along with your complete address and name. - Lisa, Cox Support Forums Moderator

Welcome to the Cox Community

IPv6 not working on new FttH

jasonmader

LisaH

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