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New Contributor
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Internet out 8am on today 5/12/2025. It's 7:43pm and my phone says estimated fix time is 9:54.
Is this the only game in town. I'm getting frustrated. When you go "over", a $40 extra shows up in billing. When this service is out, they charge me extra,,!!! I feel I'm being played ,,,$$$$
Allan
Moderator
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Hello. I recommend sending us an email with your full name, address, and a brief description of this concern to cox.help@cox.com
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666666
New Contributor
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They say everything is okay?! Just tell us! Thanks for the info.
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666666
New Contributor
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It’s fine now after a day of no internet for my tv. Reboot, unplugged, connect reconnect over and over. Everything said was fine. Made an appointment for a new modem. The next day everything is fine. **bleep** it!
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