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New Contributor
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Internet hit/miss last 4 days
Have had outages several times per day for hours at a time; over last 4 days.
phone support said they saw history of outages or reports.
support confirmed recent outages on my node
Cox system or app does not show any active outages; though it should
I have 0.4 mbps Speedtest; unusable
the notification text message feature also doesn’t work, do not even get confirm txt; as it should
App chat support was no help. They did not provide outage info, app help, txt help, nor eta. They just said to wait until it works.
So is this a lack of other calls on my node?
why is service so crummy, all aspects?
useTheSource
New Contributor
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Wichita area 67218
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useTheSource
New Contributor
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ATT is also getting ready to do fiber in my hood. So that is beginning to look better. They have a 100mbps $40 service. Cox is $119 for gigablast don’t see options for lower packages
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useTheSource
New Contributor
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I did regain access. Don’t know if by chance but I left my model unplugged for 20 minutes then it worked fine upon powerup.
it was not work for 4 hours and resets did not help previously
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