Internet Down Again

Question

My internet just went down again. App said it's for maintenance and estimated time for service is 8:51PM. No notice or anything. Cox you are horrible. I'm so tired of this and the poor service. You guys talked me into a new router, started charging me more for it, and my service has been terrible ever since. Consistently poor download speeds, outages on a weekly basis, and service freezing in the middle of working or watching TV. Do better by your customers.

Allan · Answer

Hello. I am truly sorry to hear that you are experiencing a service outage. For service outages and account specific concerns, please feel free to send an email with you full name, address, and a brief description of the concern(s) to cox.help@cox.com

Welcome to the Cox Community

Internet Down Again

Related Content

Recent Discussions