Contributor
•
283 Messages
I cannot insert a Image, that uses copy/paste or....FIXED!
ChristoferC (COX) and CurtB....
here is the original post https://forums.cox.com/forum_home/tv_forum/f/tv-forum/24308/i-cannot-insert-a-image-that-uses-copy-paste-or-other-clipboard-tools-into-this-forum-s-reply-box
Well it looks like there was some COX movement because I can now post images into a "signed in" Reply box of this Forum. I'm now required to sign-in to each individual Topic (TV, Internet, Phone, Apps) before I can respond/insert to any posting within. The Insert of a copied/paste image is now available. When you sign in, you now get an notification under the Lightning Bolt that you are in. I normally sign in at the beginning before looking at the postings, but Now seems to need another sign-in that appears at the bottom of the page
The image below now appears if there was no category sign-in.
I also notice that the Inset link in the bottom of the reply box now has the File Upload entry appearing....prior to this fix, it did not and was missing!
CurtB...give this a try, I know you had problems like me....if you have this on your Forum Reply...let us know...I think you are out further East of me here in SoCal.
ChristopherC from COX.....so is this fix only applicable to selected regions/users of the country. The problem did not seem to affect many other posters to this Forum....or is this 'Change' going to affect everyone? It would be nice if you could briefly explain what the problem was so that us that failed could understand the effort involved. I did notice that I could not copy/pastet here an image that was previously inserted into an email...only thing that worked is a newly Snip image...but hey, this is great....Happy Xmas today to everyone!!
CurtB
Honored Contributor
•
2K Messages
6 years ago
You only have to join one time to each forum you will post in.
Merry Christmas!
0
0
ekhawaii
Contributor
•
283 Messages
6 years ago
CurtB...yes, only one sign-in to each forum you want to reply/insert...no sign-in for viewing only. Have not heard if this is a global change for everyone or just a few like us....and what made us so special.. I hope Cox will respond with some info since you and I spent time writing to them the last couple of mo.
So CurtB...the inserts/paste worked good for you I suspect.
0
0
CurtB
Honored Contributor
•
2K Messages
6 years ago
ekhawaii, as you know, you can view forum comments without providing authentication, but you have to sign in to the forums with your Cox credentials to post comments. However, you don't have to join any of the individual forums to do so. You can post replies without joining any individual forum. You just can't insert an image into a comment until you join the forum in which the comment is posted. It's kind of weird. I doubt it was intended to work that way.
Question: Is there anybody who can post images who didn't join the forum in which the comment is located?
5
0
Becky
Moderator
•
4.3K Messages
6 years ago
0
0
Bruce
Honored Contributor III
•
5.7K Messages
6 years ago
That "click to join" banner...although you're already signed-in...has always appeared at the bottom of my screen. I'm looking at it now.
I've always noticed the inconsistencies uploading images. I've never had the option to upload an image from my computer. My only 2 options under Insert Image/Video/File are Web (URL) and Community (Search). If I want to upload an image, I need to find the image on the Internet and post its link.
If you need to sign-in for each Insert, it's another bug.
6
0
Bruce
Honored Contributor III
•
5.7K Messages
6 years ago
Attn Cox!
Cox needs to make 2 changes to the Forum
1. Remove the following option: Click-to-Join (Membership)
2. Make the following a default option for customer accounts: File Upload option under Insert Image/Video/File
The Click-to-Join banner is confusing, not explained and aggravating if you don't know its consequence.
Confusing: If I'm already signed in the Forum, why do I need to join a Group? I can already post a question in any Group, contribute to a question, like or dislike a reply and choose an answer to my post. Aside from the File Upload option, membership offers no additional rights.
Not explained: This is self-explanatory. Where is membership to a Group explained?
Aggravating: I've read complaints of contributors being spammed with notifications. They're getting notifications to post they've never read, never contributed or ever cared about. The contributors apparently selected Click-to-Join and didn't know of its hidden consequences: notification spam.
Notification Spam: Nobody needs this because the Home page of each Group already identifies unread Posts and unread updates to previously-read Posts
If you're already a Cox customer, the File Upload option should be automatically enabled by default on your Forum account. I want to distinguish between a Cox customer and a non-Cox customer. In accordance with the Forum Guidelines, anybody in the general public can create an account on the Forum; therefore, this default right should be exclusive to only Cox customers.
With these recommended changes, the red bubbles over Notifications icon (lightning bolt) would only indicate updates to Post I have contributed. I do not want to scroll through 17 updates inside a tiny window about stuff I don't care about. In addition, Cox customers wouldn't be confused about how to insert an image from their computers.
UPDATE: We've had previous Cox customers move to geographical areas without Cox service; however, they still contribute to the Forum. These previous customers have been...are still are...highly productive in the Forum. Therefore, in addition to Customer and non-customer accounts, Cox should create a third type of account for these valuable contributors. These valuable, non-customer accounts should have additional privileges, such as posting questions and uploading images from their PC. VIP account?
8
0
CurtB
Honored Contributor
•
2K Messages
6 years ago
Moved to a new location
2
0