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New Contributor
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I am in Aruba and am unable to send emails.i keep getting error message about them being blocked.i was in same house last year and did not have a problem.cant do live chat as it only gives me a phone number and I do not have cell service here.
I called my sister on whatsapp and she contacted cox, to no avail.if I could get an email address for cox maybe I could go through wifi and send them a email through
gmail.will be here a month and really need to be able to send emails. I am able to read them after I do the security thing of not being a robot and at times having to enter last 4 of my social.”help”
Bruce
+4 more
Honored Contributor III
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What good would a Cox email address do? It'd be blocked, right?
Are you using Cox webmail or an email client?
If you haven't used your particular device for a year...meaning, it stayed in Aruba...Cox has since changed email ports .
I'm assuming you have a foreign IP address and Cox doesn't like overseas addresses.
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JonathanJ
Former Moderator
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If you have an email account other than cox please send us an with your full-service address and full name to cox.help@cox.com, so we can work towards a resolution.
Jonathan J
Cox Moderator
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