Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Huge ping spikes in online gaming - Modern Warfare, CS:GO
I've been having an issue that has recently gotten way worse. In online games, like Modern Warfare and CS:GO, I'm getting huge ping spikes every few seconds. It's making the games unplayable, as my character stutters and rewinds around corners, reloads are cancelled, etc.
My ping is fine, anywhere from 30-60ms, but ping plotter shows packet loss and huge spikes to 500+ms, particularly at what I assume is the handoff from Cox's DC (based on IP). Modem has been reset, no splitter or any issue with coax (technician is coming to verify). Router is an up-to-date Ubiquiti ERX with my computer plugged directly via ethernet.
I know the technician isn't going to be helpful tomorrow, since I'm 99% certain this is a Cox issue beyond my home or neighborhood box. Is there anyway of actually getting this addressed?
Zurq
Contributor II
•
the only way is the fcc, just keep filing the complaints and eventually they will have to do something.
0
0
KevinM2
Former Moderator
•
0
0
Juarez2KMJ
New Contributor
•
We have the same issue here! playing World of Tanks and everything will be fine, then big spikes causing all sorts of problems in game and voice chat.
4
0
Gotcha29
New Contributor III
•
What cable modem are you using ? Also have you looked at the modem interface 192.168.100.1 in the event log to see if it is detecting any problems with the signal/lost packets ?
2
0