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jack__corey

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How to fix outdoor cameras

My new gateway modem is 5GHz and all my outdoor cameras  are 2.4GHz.  How do I fix?

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Allan

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@Jack Corey, You should be able to attach your 2.4G cameras to your 2.4G network since most gateways are dual band. -Allan, Cox Support Forums Moderator.

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jack__corey

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It's dual band but the app on my phone keeps getting the 5GHz and wont let me load them.  It wont recognize the cameras. Can I turn off 5 GHz until they get loaded or would I have to set up all new passwords.

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BenS1

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@Jack Corey,

As long as you do not have Wifi Pods, I would suggest downloading the Cox Panoramic Wifi App in order to optimize your two networks (i.e. giving them different names). The link provided here should assist you: www.cox.com/.../cox-panoramic-wifi-app-features.html .

Ben S.
Cox Support Forums Moderator

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bearone2

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you need to have researched what camera requirements were before buying a 5ghz  modem.

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