How do I stop cox support notifications

I just checked your profile, and you're subscribed to the Internet forum.

Click your profile pix in the upper-right > Profile > Groups > click the Internet Forum > click Leave.

You don't have to "Leave" forum groups to stop notifications.  That would prevent you from being able to copy and paste images into a forum reply.  To stop forum notifications, all you have to do is "Unsubscribe" from notifications.

How to Manage Forum Notifications

How to stop forum email notifications

How to paste clipboard images and upload files

I have unsubscribed 3 times and this doesn't stop them.

First, I do not and will not take credit for the work of other people.  You did all the research, testing and documentation.  Furthermore, I wanted Cox to publish your process as a "Sticky Note" because users would not have been able to find your process buried in the bowels of the Forum within a few weeks.  All of my kudos for your work are well displayed in the posts.

Second, I have a background using, creating and approving checklists, job guides, operating instructions, etc and recommended your process be in the form of a checklist.  I recommended a checklist because users only want an end result without having to fumble through longwinded paragraphs; however, checklists can be tricky to write because not only should checklists be accurate and brief, but also comprehensive to achieve the end result.

I have a history in the Forum of suggesting formats for helpful resources, and nobody has gotten paranoid about me stealing their credit.  All of us want to refer other users to helpful resources.

forums.cox.com/.../list-of-all-cm-status-event-type-codes-with-explanations

Your initial process on the post had longwinded paragraphs containing 2-3 thoughts; you used various terms to describe the same thing, you meandered off topic and your format was distracting with unnecessary overly-stylized font.  A technical process is no place to promote your mastery of the editing tools in the Forum.  Curt needs help so other users can use his helpful resource.

" Any changes you suggested, that I made, were insignificant"

On these threads from three years ago, you posted, deleted and reedited about 10 variations of this process with each successive variation getting more and more streamlined; however, after all these years, have you ever noticed your processes for the Forum and Webmail actually do resemble my recommended format of a checklist?  Try to remember the format of your first draft vs. your formatting nowadays.  The difference is quite astounding.

"Yet you still tell forum users they'll get notification "spam" if they join groups."

Yes, because your process was questionable.  One user asked for your help but you wouldn't resolve the issue.  You just left 'em hanging:

lovecactus over 2 years ago in reply to CurtB
"Mine still are coming in and I went and unsubscribe a few days ago I'm getting real pissed"

This OP wrote, "I have unsubscribed 3 times and this doesn't stop them."

I'm not opposed to join or remain in a group.  However, if a frustrated user has "unsubscribed" "a few days ago" or "3 times" and just wants the spam to stop, leave the group.  Am I to troubleshoot how the OP had actually "unsubscribed" by assuming they want to upload pictures?  If a user wants to stop the spam but upload pictures, this would be a completely different issue.  Nobody is asking to upload pictures.  Why are we even considering pictures?  Why not wait until an OP actually complains, "I followed Bruce's instructions but now I lost the benefit to upload pictures!  Can someone else help me?"

Yes, users do upload "pictures" of cables in their attic, their outside NID and serial numbers stenciled onto components.  Perhaps you should create a process about "How Not to Use Diminishing Terminology" so I can get all your credit.

forums.cox.com/.../128722

forums.cox.com/.../85214

Interesting "Little Lie" from before your time.  I think you are trying to take credit for our research.  How dare you!

forums.cox.com/.../unsubscribe

"Plagiarizing"?  First, I don't think a user has ever written this word in the history of the Forum...let alone by me.  Second, you assume your checklists would be worth plagiarizing.

In your "post" to which I'm referring...

You could have just said "Good to know" or something like that and nobody would have given it a second thought.  But, since someone else figured out that "Unsubscribe" will prevent unwanted notifications, you thought it would make you look bad. 

In the 4-year old post, the OP wanted to unsubscribe from something.  As best as I remember, I didn't know there were subscriptions and also didn't know why the "Requires Membership/Click to Join" banner was obstructing my view.  It must be a cookie flaw.  I'm already a member, I'm already logged in, I'm participating, why are you there?

Assuming another level of membership, I clicked it, confusingly became a member of the group and then got lots of red bubbles while the others were simultaneously contributing to the post.  Well, these are annoying and must be the reason the OP wants to unsubscribe.

I poked around, found Subscriptions, unsubscribed and the bubbles stopped.  After my 20-second experiment, I recommended it to the OP.  I didn't know what this function did because its Save didn't work but whatever this function was doing, it had stopped the spamming bubbles even with its javascript:void error.  I also didn't do a before and after comparison for the word "Unsubscribe" because if it was there for me, it may have been there for the OP.

This is all the post was about:  unsubscribing.  Nobody in the thread was whining about pictures, expected to create a checklist, hunting for recognition or needing to provide anything of "value" to you.  The mod escalated the error, it was a one-and-done and we moved on to other posts.

A year later, Ekhawaii wanted to copy and paste pictures.  Again, as best as I remember, not only was the Save button still broken, but the overall layout was still confusing and if Ekhawaii's post was a chance to finally fix something, great.

The only things you're supposed to do in the Forum is provide experience, be productive and be courteous to others.  You can follow me around the Forum, vote me down, report me as spam/abuse...but stop complaining about "bad posts."  There are no "bad posts."  These are called "contributions" for a reason:  The Forum contributes together to help others.

From my time on here, members have come, members have gone and some of these long-departed members have also poked around, figured out things and shared with the Forum.  What these ambitious members did not do, however, was to assume they were an authority and boast about what they've accomplished.  If you hone your search skills, you may be able to find what these long-departed members have already discovered.  A month ago, Mouth revealed to us how to private message another user.  Will you "figure out" this too next year?

The name of this post is "How do I stop cox support notifications." and if the OP claims to have unsubscribed, the OP had unsubscribed.  Why assume the OP "has no clue"?  Even if nobody in this post is remotely concerned about uploads, you can still chime in about your pictures.

You could have just contributed, "...or you could click Profile icon > Settings > Subscriptions > Unsubscribe > (no need to click Save) to keep your permissions to upload pictures" instead of being a pest by dismissing other contributions (leaving group, Imgur) and haranguing the OP with "was I correct" about you being wrong?  Just relax.  Nobody is going to steal your cookie.

Where'd widermouthopen's .gif go?  It was kinda funny.

Bruce, I scanned your book and saw:

OP unsubscribed 3 times.  OP was frustrated.  OP just wants them to stop.

I'll describe the "Settings" page for you since you have no reason to go there.

                     "OP and the Big Bad Notifications" (based on a true story)

The Settings page has 4 tabs.  The first one is always selected by default and it's called "Options".  It's name is really easy to see and it has lots of little check boxes.  The other 3 tabs are not so easy to see because no one has selected them.  So sad.  OP saw all the little check boxes and she checked them all, one after the other. Then she saw a big "Save" button at the bottom of the page.  "Oh my!  I'm going to click that Save button and all my troubles will be over."

...repeat the above two more times.

"Oh phooey!  Nothing was saved.  I unsubscribed 3 times!  I just want those bad old notifications to stop, but they won't!" 

Later, a kindly gentleman on a user forum told OP about another tab on that page called "Subscriptions".  He told OP that if she looked really hard, she would see it because, you know, it was kind of pale and sad because it hadn't been picked.  Then he told her that she would see a word called "Unsubscribe".  If she clicked that word, then all of her troubles truly would be over.  Those nasty old notifications would never bother her again.  So OP looked and she looked and then she said "Oh wait!  I see that tab called 'Subscriptions' you told me about.  I did as you suggested.  Thank you, kind sir.  Now all my troubles are over."

So even though OP got frustrated when she only thought she had unsubscribed to get rid of the notifications, she didn't give up and she was successful after all. 

* What the kindly gentleman told OP               Apologies to Ms. Sue Johnson

Well, I remember the link "debate" differently as well.

On this post, I credited the OP for correctly unsubscribing.  To me, she's intelligent until proven clueless.

Take it or leave it.  The next time a user gets spam-bubbled, I'll inquire how the OP unsubscribed as well as their preference to upload "images."

What do you offer?

I tested the two ways discussed to prevent unwanted Forum notifications.

Option 1 It took five clicks to Leave a Forum group.  When finished, I had been unsubscribed from notifications, but I couldn't post images.

I re-joined the group and was automatically subscribed to notifications again.

Option 2 I clicked Turn Reply notifications off in the lower right of the Forum home page (TV Forum, Internet, Phone, Apps).  I had been unsubscribed from notifications, but could stil post images.  It only took one click and I'll never need to do it again.

Option 1 Requires five clicks. Unwanted notifications are prevented but the ability to post images is lost.  Posting an image in that Forum would require five clicks to re-join the group.  While posting the image, unwanted notifications can occur.  Five more clicks would be required to Leave the group again.

A notification subscription is automatically subscribed as part of the process to Join a group. The notification subscription is automatically unsubscribed in the process to Leave a group.

Option 2 Requires one click. Unwanted notifications are prevented and images can still be posted.

You don't have the option to bypass the automated, notification subscription process during a group Join.  But the automated, notification unsubscribe process performed during a group Leave can more easily be done by manually clicking the Turn Reply notifications off link on each Forum home page.  This will also avoid disabling the ability to paste images.

Leaving a group to prevent notifications requires an extra four clicks to run an automated script that runs the actual process you want to run (unsubscribe) and another process you don't want to run (remove entry in a table required to paste images).  The same unsubscribe process started by the automated script can be started manually by clicking the link on each home page. That's a couple of reasons why leaving the group to prevent notifications isn't a good idea.  

Having the ability to post images doesn't mean it has to be used.  Most users never will.  But not having the ability means they can't, should they ever want to.

Unwanted notifications can be prevented without leaving a Forum group, going to "Settings" or ever having to hear about "Unsubscribe" again. 

The stock reply when OP posts they're unable to stop notifications should be something like:

Click the forum name at the top of this page that's receiving notifications.

(TV Forum, Internet, Phone, Apps).

Then click Turn Reply notifications off in the lower right of the page.

This only needs to be done one time for each forum that's receiving notifications.