Getting "suspicious activity" message again from Cox

As what happened about a year ago. I again received the "We've detected suspicious activity on your Cox.net email account" message and said I should reset my password. When I called Cox, there was a special link in the phone menu to handle this message so I am not the only one getting this. It appears that this message is going out in error which is what happened a year ago. Can someone from Cox confirm this?

JohnD