JeffinLouisiana's profile

Contributor

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111 Messages

Tuesday, November 2nd, 2021

Closed

Firmware update

Was there a firmware update last night?  I ask because my SB8200 was acting strange..   It rebooted and only the top power light would come on.  Then when it finally synched,  the up and down lights blinked continuously.     After a few minutes,  everything was back to normal.

Standard Specification Compliant Docsis 3.1
Hardware Version 6
Software Version AB01.01.009.51_080720_183.0A.NSH

Former Moderator

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212 Messages

4 years ago

Hi JeffinLouisiana,

I do not see any recent firmware updates being sent out. If you would like to discuss your account specifically, we would be happy to do that. To get started, we ask that you email us at cox.help@cox.com with your service address and a link to this thread.

David
Cox Support Forum Moderator

Contributor II

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130 Messages

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