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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
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13 Messages
Closed
New modem, no change. Seems like a common complaint. Zip 85388. Fix it, Cox.
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Payment
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Poor internet service
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Payment
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Lack of hotspot setting
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MaryF
Former Moderator
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We're not showing any reported issues in your area. If you haven't done this particular troubleshooting step, please ensure that all connections are tight and secure. We want to ensure that there are no loose connections causing the disconnects. If your connection issue continues, please send us an email to cox.help@cox.com with your full name, account holder's name, street address, and more details of your issue.
Mary
Cox Support Forums Moderator
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ken_c
New Contributor
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Well, thank you Cox. Over two days with no modem reboots. Hope I didn't curse it.
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