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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor II
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11 Messages
Closed
I've been trying to forward emails which are about something that I ordered to someone, but I keep getting a rejection error which says: "message rejected. Refer to Error Codes section at www.cox.com/.../email-error-codes.html for more information. AUP#CXSNDR"
Why? The emails that I'm trying to forward aren't spam and the email address that I'm trying to send to is valid. Cox, please fix this!
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Cox/Spectrum is deceptive!
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Closed
Official Solution
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ChrisL
Former Moderator
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Can you clarify for us whether you're trying to forward from or to a Cox email address? That error message indicates the sender's domain failed basic authentication checks.
-Chris
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