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I have been sending 30-40 emails to members in my golf association. I just received an error and after spending hours on the phone I finally was told Cox changed the limits to 10 emails per outgoing mail! Why were we not notified of this change?
I have read many other people experiencing the same issue. I pay alot of money to Cox, I have been a customer for over 40 years. No benefit is being a long time customer. Sounds like it is time to switch to another provider.
All of my group members that use Cox will now have to change from cox email since they will also not be able to communicate with all members with sending 5 separate emails.
I understand the spam issue, there should be a provision fro legitimate groups. Time to consider the needs of your customers and not just keep cutting things!
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bearone2
Contributor III
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switch to outlook/outlook.com & use your cox email address.
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KevinM2
Former Moderator
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www.cox.com/.../coxmail-spam-features.html
Our Cox Business customers do have the ability to engage in mass mailings. Mass mailings are opt-in mailings and can be sent to more than 150 users, by either a Cox customer or their third-party partner.
www.cox.com/.../mass-mailing-policies-and-requests.html
-Kevin M. Cox Support Forum Moderator
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