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New Contributor II
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Does cox always charge $100 for a replacing a faulty modem and not mention there would be a charge?
After repeated wifi outages and poor service tech support asked to send out a technician. Then three weeks later on the bill there is a charge fos "Internet Pro Connect" for $100. Does cox always charge $100 for a replacing a faulty modem and not mention there would be a charge?
JonathanJ
Former Moderator
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Jonathan J
Cox Moderator
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Bruce
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Honored Contributor III
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Replaced a modem for a WiFi outage? Do you have the Panoramic? I'd think the charge would be included in your monthly rental fees.
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