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New Contributor
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Data usage
I have gotten a text message the last two days saying my data is at 75% usage and today 90% usage. It stared last month. I am only at 13% usage and even the customer service can’t understand why I am getting them. Can anyone explain this?
SharonL
Former Moderator
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You can view our data plan and data usage at www.cox.com/.../data-plan-and-usage.html. If you still need someone to investigate your account personally, you can reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Thank you.
Sharon
Cox Support Forum Moderator
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jlpo73
New Contributor
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This same thing is happening to us and it started last month.
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