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Earlier this year Cox gave a break for everyone affected by the pandemic by not charging for data overages. Is it possible that those breaks will return? I am in a household where both my wife and I are now working remotely and I have three kids who are all distance learning. I would love to go back to the office and use their internet but that is not an option. Needless to say we cruise through our 1.25 TB limit real quick. I hate paying $50 in addition to already overpriced and under-delivering internet service that has become essential for work and school. Is there any possibility that Cox will bring back their overage forgiveness? They did it at the beginning of the Pandemic why would they stop in the middle? At least wait until this thing is over and kids are back in school and parents are back in the office!! I know that Cox has never been known for their customer service but as this continues it just feels slimy and that they are doing whatever they can to take advantage of people who have no other option.
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Official Solution
Has anyone else got an email titled 'What to do once the transition is done'?
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