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New Contributor
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DATA CAPS
This DATA CAP by COX is not enough. It does not work for my household and i know of others that go over or have to slow/stop using their internet service in the hopes that they don't go over. With the way everything is now streaming service how can this data cap be reasonable/right. I didn't have a data caps before but they saw how streaming is growing and now we have to pay extra for this service. In my opinion, it is not fair but i'm only one it will take all of us together to change this.
KevinM2
Former Moderator
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www.cox.com/.../data-usage.html
www.cox.com/.../understanding-data-usage.html
Cox also offers additional data for a monthly fee:
www.cox.com/.../unlimited-and-500-gb-additional-data-plans.html
-Kevin M. Cox Support Forum Moderator
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bearone2
Contributor III
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it hasn't been too long ago that 500 was the magic number & cox bumped it up to the current 1024, betcha didn't complain about that!!
it's the same with cell companies, folks abused unlimited & since your doing a lot of streaming, time to pay the fiddler!!
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Maven2379
New Contributor
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Yes IA it is annoying! I switched to Cox specifically for unlimited internet, or at least that's what I told them when I ordered it. The girl assured me it was unlimited.... Well it's not it can be but it doubles the price you pay. Anyway I will keep Cox till I move, but then switch back to ATT, they DO have unlimited internet.
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Radon82
New Contributor
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I have discussed this till I'm out of breath. Kinetic Gig just came into my town with no data cap from Windstream. Granted they will probably get bought out and they don't own the network. But without a promo, 500 Mbs symmetrical fiber optic with no data cap advertised 480 Mbs to 750 Mbs is $79 plus tax w/fiber modem rental included. I work in tech and my friend 2 blocks from me is also in the tech sector, he Skyped me his speed test after installation and he is getting advertised speed, a ping of 7 ms, and no jitter. This scam of data caps when TV is on demand is going to cost Cox dearly. Cox has tons of bandwidth but wants to dollar us to death.
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PhatBatman
New Contributor
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IF there were another provider in my area without data caps I would be using them. Difficult to have an effect on them until there is more choice. Good news is the Space X launch last night put a bunch of satellites in orbit that will eventually provide options.
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HonestAbe
New Contributor
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Same here. Last billing cycle (data) Dec 24 - Jan 23 (2019) my data spiked from a normal 300 GB per month to 895 GB. I have a TP-Link modem and router, this is the same set-up for the past few years. My router does not offer bandwidth usage logging. No new hardware has been added for at least the last 6 months. Just yesterday alone I used 100 GB.
Devices: (3) Xbox One, (2) Google Mini, (1) Google Home Hub, (2) Chromecast, up to (4) phones depending on when my children are here, and (4) smart bulbs (TP-Link LB100). These are the same devices I have had for months.
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