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New Contributor II
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Daily restarts at the same time
Every day at 5:19 am, my Arris TG1682G restarts itself.
I have attempted tech support, where they just check for outages.
I have downloaded the WiFi app, searched and found no help there, no settings that control such an event.
I have logged into the modem's interface and looked for any type of settings to change the time it resets or to disable this feature completely.
Allan
Moderator
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ELpolacko
New Contributor II
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Just back online this morning, I unpluged and replugged the modem yesterday at 6 am. This morning, the modem reset at 5:23 am.
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ELpolacko
New Contributor II
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Sunday, I was away so I have no idea if it reset. Fresh Monday Morning, back to the 5:19 reset time.
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ELpolacko
New Contributor II
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I honestly dont think this is a signal issue. The tech replaced a filter outside my home, said signals are good now, and the modem still reset this morning.
Unless COX is cutting the signal in my area every day at the same time causing the router to reset. This seems to be an issue with the modem, not the signal.
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