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New Contributor
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Customer Service Very Bad
Was told to chat with the loyalty dept to request help since my price went from 44-64 dollars. The agent was rude and she seemed bothered. Even during the conversation asked what would I like to do today which pretty much means "what do you want!". Have been with cox for many years but will be cancelling my services.
FatDaddyWampus
Contributor
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This thread is going to get locked, because Cox doesn't want you discussing prices with other Cox customers.
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MariaL
+1 more
Moderator
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Thanks for reaching out to us through Cox Forums. This isn’t the experience we want for our customers. So that we can investigate this and address your concerns, we’ll need to take the conversation offline. Please email my team at cox.help@cox.com with this post, your full name, and your complete address. You can also reach out to us on Twitter and Facebook through the links below:
www.facebook.com/.../
https://twitter.com/CoxHelp
Maria
Cox Support Forum Moderator
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