New Contributor
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3 Messages
cox.net email not recieving email from my domain
I run a small business in Omaha, Neb., which has many Cox interenet customers.
My customers who have cox.net email addresses cannot recieve email from my domain. Whenever I email from lane@omahaheadshots.com to a cox.net email address, I do not get any notification that the email went through. The intended reciever never gets an email in their spam box, in box, or any other location.
This has been a problem for many customers that Cox and I share.
My company does not send out mass emails and am not on any blacklists for email abuse.
Would appreciate any help!
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BenS1
Former Moderator
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697 Messages
I know how important it is for you to have your emails get through to your customers. Please let the CoxWebmail users that they need to send an email to 'unblock.requests@cox.net', with your email address letting us know that your email address is not harmful. Thanks.
Ben S.
Cox Support Forums Moderator
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