GagePollino's profile

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Tuesday, November 7th, 2023

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Cox WiFi enabled in gateway mode?

I have a CGM4331 Panoramic modem/router with 1Gbps speed, and I manually disabled the Cox WiFi feature to prevent outside people from slowing down my internet by using my router for internet access. Recently I bought a more capable router that will better accommodate multiple devices and enabled bridge mode, does that re-enable the Cox WiFi hotspot for Cox customers? There is no way for me to tell if the one I see in my available WiFi list is coming from my modem because majority of people in my area use Cox so it could be one of my neighbors' modem.

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Esteemed Contributor III

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3.5K Messages

2 years ago

No, should be seperate. Unplugg your gateway and see if the Cox hotspot goes away.

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4.3K Messages

2 years ago

Hi GagePollino, were you able to confirm that your Hotspot is disabled? If you haven't already done so, follow the steps at https://www.cox.com/residential/support/cox-hotspots-with-panoramic-wifi.html to disable the Hotspot.

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