LongTime_TIVO_U's profile

Contributor

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56 Messages

Sunday, February 5th, 2023 2:53 PM

Closed

COX wants to delete my Email account

OK - I don't use it much, but REALLY?  I pay almost $200 a month for internet and TV service and they want to delete my account?

Priorities seem a bit sideways here.

Esteemed Contributor III

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3.5K Messages

3 years ago

Did you get a email about it or something? If so, can you share the email(edit out the private stuff)? Why do they want to delete your account? Did it go inactive?

Honored Contributor

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1.9K Messages

3 years ago

It only gets deleted if it hasn't been used/accessed in 90 days. Open it in a mail client once a month, and you won't have any problems. 

Esteemed Contributor III

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3.5K Messages

Do you have to use a mail client? Can you login into Webmail?

Honored Contributor

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2K Messages

@WiderMouthOpen Users don't have to use a mail client.  They can login to Webmail.

Esteemed Contributor III

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3.5K Messages

Good to know. Thanks.

Honored Contributor

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1.9K Messages

You can login to webmail, clients are just easier, Click/done. 

Honored Contributor III

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5.7K Messages

There have been spans of time when I haven't logged into Webmail for a year.  I have the POPPeeper program monitoring 5 accounts and Cox has never warned me about my account being unused.

POPPeeper is a very "lightweight" client and logs in everyday.  You don't even need to click.

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