Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor II
•
Cox hotspot
Is Cox able to run their CoxWifi public hotspot 24/7 only if you have the Cox Panoramic Wifi Gateway, or are they able to do that regardless of the router you have if you are running wifi at all? I have realized that even with the router in bridge mode, their public wifi hotspot is still running in my home off my router 24/7. Changing my profile to disable the guest wifi did not work. Putting the router in bridge mode to "turn off" my wifi and the guest wifi did not work. Do I need to hardwire everything via ethernet and give up wifi entirely to get this to stop? Or does a different type of router and separate modem solve the problem?
JulianN
Moderator
•
Hello, I would be happy to help answer any questions or concerns. Please email us your “full” name, “complete” address and a copy of your post at Cox.Help@cox.com for further assistance. Thank you!
0
0
Accepted Solution
bryaninphx
+6 more
Valued Contributor
•
Purchasing your own Modem and Router will end your CoxWiFi public hotspot.
I actually have a Cox provided eMTA because I have Cox Home Phone. It is a Modem only, I use my own Router and the Cox eMTA I have, does not provide a CoxWiFi hotspot.
My eMTA is an Arris TM3402A: https://www.cox.com/residential/support/arris-tm3402.html
As long as you have some networking experience or are willing to learn, Purchasing your own Modem and Router is the way to go.
0