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DanAz

New Contributor II

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cox gigablast modem inferno?

so we recently upgrade to cox cox internet gigablast
everything seem to work fine
the only problem the modem is scorching hot & the typical smelling of electronic part overheating 
it's that normal?
We just don't want lose our home due a fire coming from your modem:-)

thanks

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Bruce

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Honored Contributor III

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typical smelling of electronic part overheating 
it's that normal?

How is that normal...or even typical?  It's a fire hazard.  Unplug it, return it and warn the representative about it.  Cox needs to remove it from their inventory.

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