jmoraless22's profile

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cox blocking integrisandme.com

phone with wifi on, no. Phone with wifi off, yes. All computers on wifi: no

Traceroute:

traceroute to integrisandme.com (204.107.242.158), 30 hops max, 60 byte packets
 1  _gateway (192.168.1.1)  3.281 ms  4.327 ms  4.311 ms
 2  10.6.56.1 (10.6.56.1)  21.877 ms  22.980 ms  23.278 ms
 3  100.126.5.160 (100.126.5.160)  23.181 ms  24.333 ms  24.319 ms
 4  * * *
 5  COX-24-249-237-42-static.coxinet.net (24.249.237.42)  25.706 ms  26.223 ms  30.001 ms
 6  * * *
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https://drive.google.com/file/d/1zi0vcwSpnWgazJevwYO7nT1E0uK5JmPP/view?usp=sharing

Honored Contributor

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Tracing route to integrisandme.com [104.18.24.199]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms www.routerlogin.com [192.168.1.1]
2 5 ms 15 ms 9 ms x.x.x.x Security reasons
3 9 ms 10 ms 10 ms 100.127.40.254
4 10 ms 5 ms 5 ms 100.120.124.20
5 14 ms 15 ms 18 ms ashbbprj01-ae2.rd.as.cox.net [68.1.0.242]
6 15 ms 15 ms 14 ms 68.105.30.114
7 16 ms 17 ms 11 ms 172.70.32.4
8 14 ms 15 ms 15 ms 104.18.24.199

Using the IP you were tracing - 

Tracing route to integrishealthandme.com [204.107.242.158]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms www.routerlogin.com [192.168.1.1]
2 9 ms 9 ms 9 ms x.x.x.x -Security reasons
3 6 ms 4 ms 7 ms 100.127.40.254
4 9 ms 8 ms 9 ms 100.120.124.20
5 45 ms 48 ms 45 ms mtc3dsrj02-ae1.rd.ok.cox.net [68.1.0.109]
6 * * 46 ms 100.121.188.1
7 47 ms 49 ms 47 ms COX-24-249-237-42-static.coxinet.net [24.249.237.42]
8 * * * Request timed out.
9 54 ms 53 ms 53 ms integrishealthandme.com [204.107.242.158]

No problems getting there. tray again? before trying, do from an administrative command prompt

ipconfig /flushdns

Esteemed Contributor III

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Getting there is hit or miss. Sometimes just shows a background image sometimes I get "integrishealthandme.com took too long to respond." On FIOS too using Google DNS so not a Cox problem. Tried changing from google DNS to Cloudflare DNS, no change. Tried disabling IPv6. No change. My guess is they changed their site and it hasn't propagated yet. I tried looking for the Whois contact but it's masked. I suggest trying from a VPN. Used Opera GX VPN and it worked. 

Non-authoritative answer:
Name: integrisandme.com
Addresses: 2606:4700::6812:18c7
2606:4700::6812:19c7
104.18.24.199
104.18.25.199

Pinging integrisandme.com [104.18.25.199] with 32 bytes of data:
Reply from 104.18.25.199: bytes=32 time=12ms TTL=56
Reply from 104.18.25.199: bytes=32 time=9ms TTL=56
Reply from 104.18.25.199: bytes=32 time=10ms TTL=56
Reply from 104.18.25.199: bytes=32 time=11ms TTL=56

Ping statistics for 104.18.25.199:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 12ms, Average = 10ms

1 <1 ms <1 ms <1 ms RT-AX86U-22F8 [192.168.50.1]
2 4 ms 2 ms 4 ms lo0-100.PRVDRI-VFTTP-304.verizon-gni.net [100.40.77.1]
3 9 ms 7 ms 3 ms B3304.PRVDRI-LCR-21.verizon-gni.net [100.41.129.50]
4 * * * Request timed out.
5 * * * Request timed out.
6 13 ms 9 ms 14 ms 162.158.152.3
7 11 ms 12 ms 8 ms 104.18.25.199

Honored Contributor

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2.1K Messages

That's why I suggested they do a flushdns. It appears to have propagated but if their cache is holding on tot he old info, they could have an issue. I was able to use chrome, edge, safari and opera, (with and without internal vpn) without issue from here in Va. 

Esteemed Contributor III

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3.5K Messages

I flushed my DNS(after changing my DNS too) and still couldn't get to the site so I think it will take more then that. I think your area has the routing correctly while mine and OPs is not.

Honored Contributor

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2.1K Messages

hmmm. def sounds like you hit the nail on the head, dns not finished updating from the root servers all over. 

Esteemed Contributor III

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I dug this up. Don't fully understand it but looks like the DNS record will expire in 7 days. Does that mean it should fix itself in a week?

primary name server = adele.ns.cloudflare.com
responsible mail addr = dns.cloudflare.com
serial = 2315394902
refresh = 10000 (2 hours 46 mins 40 secs)
retry = 2400 (40 mins)
expire = 604800 (7 days)
default TTL = 1800 (30 mins)

Esteemed Contributor III

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3.5K Messages

BTW, I also see no PTR for that IP you are being routed to.

Honored Contributor

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2.1K Messages

DNS is set to a one week refresh, 

Your SOA serial number is: 2315394902. This can be ok if you know what you are doing. This is an alert

Also While there are no direct PTR records, there are reverse ptr records - 

Reverse MX A records (PTR)

Your reverse (PTR) record:
138.73.47.104.in-addr.arpa ->  mail-mw2nam080138.inbound.protection.outlook.com
10.73.47.104.in-addr.arpa ->  mail-dm6nam080010.inbound.protection.outlook.com
You have reverse (PTR) records for all your IPs, that is a good thing.

The DNS records for this site, ore actually kinda hinky....

Esteemed Contributor III

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3.5K Messages

Where did you get that Info? MXtoolbox is usually reliable. I found this as a definition of a PTR.

The reverse DNS record (rDNS) is also known as the PTR record, pointer record, or IP resolver. A PTR is a reverse record for an IP address that allows an IP to map to a domain and vice versa.

Couldn't find any mention of a reverse PTR.

Honored Contributor

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intodns.com

Trust me, I know ALL about DNS. In the 90's I worked directly with Microsoft setting up 2 Servers with ½ a class c license for a Dial up ISP. Windows NT 4.0 was not designed to handle half a class c dns file, and each entry had to be hand edited. I was walking the halls muttering DNS under my breath for a week. 

Esteemed Contributor III

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3.5K Messages

Doesn't that show the PTR for the MX record IP, not the PTR for the A record's IP address. Please, educate me. I used to update and manage DNS records at Cox Business. Part of the training was going over how DNS works so i have a decent understanding but there is always room to grow.

Honored Contributor

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2.1K Messages

Literally a copy and paste from that page. It's used in reverse DNS lookup

Reverse MX A records (PTR)

Your reverse (PTR) record:
138.73.47.104.in-addr.arpa ->  mail-mw2nam080138.inbound.protection.outlook.com
10.73.47.104.in-addr.arpa ->  mail-dm6nam080010.inbound.protection.outlook.com
You have reverse (PTR) records for all your IPs, that is a good thing.