Contributor
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52 Messages
Copy/Paste into a new compose email does not work
I can't copy and paste into a new email. If I choose the "Plain text" option I can paste, but as soon as I change back to HTML the text disappears. This has been going on now for 3 days. I have notified Tier 2 Cox support who confirmed with a test in various browsers that pasting is not working. This seems like an important feature. Anyone else having this problem?
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agentorange
New Contributor II
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10 Messages
I have this problem with Chrome, but not IE (retch). The plain text workaround works. I'll have to check Firefox at home. Whatever, this is a MAJOR fail on the part of Cox.
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ahughs1459
New Contributor
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2 Messages
Having the exact same problem. Started a couple of weeks ago maybe. Tried the plain text but when I go back to html it disappears. Has anyone found solution? Or reason?
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RalphW
New Contributor III
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23 Messages
Yep. Chrome on a laptop. Think it only started for me about 4-5 days ago. At least that's when i first noticed it.
Another "feature" brought to us by Cox. Simple question: What did they change. Why not simply change it back?
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Tom2001
Contributor
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52 Messages
Ok, just spoke with Tier 2 COX support . They say "we are aware of the issue and are working on a solution". They hope to have it for the next major release of webmail. They have NO estimated release date.
So we all just wait for it ....... maybe.
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etherealdragonf
New Contributor
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2 Messages
I have had this issue for weeks, if not months. I had had nothing but issues since the "new format" of their webmail months ago. I have also all different browsers and that is not the problem.
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ianssadmom
New Contributor II
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3 Messages
Me.Ugh.
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ianssadmom
New Contributor II
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3 Messages
I swear I am beginning to loathe my Cox services.Most the time I have to repeatedly try to get into my stoopid webmail, anyway,there's a good reason I don't use it for most of my correspondence.I am pretty tech-dumb,but I am EXTREMELY frustrated by this issue.As I posted in another thread,I work in suicide prevention, and I could not copy helpline numbers when I needed to send them rather quickly a coupla weeks ago.UGH.
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Eric1967
New Contributor
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6 Messages
Well I'm just trying to cut and paste a phone number and web address. So following along. it is pretty much the same thing. I can paste into any line but the message body.
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Eric1967
New Contributor
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6 Messages
I'm have the same problem, that is why I'm here, just trying to past an e-mail and website address into the message body. Can paste into any other place but the message body
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