Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
1 Message
Closed
Unsure what you've done here but for years I have had no issue with accessing my Cox Email. Then the decision is made to remove this service from your offerings which is fine. But in doing so you have left a huge hole in your support model. So here's what has happened...
I received the notification to transfer my account. I did this successfully except I cannot use Apple Mail to access the account any longer. I have tried all sorts of settings, added, removed, edited the setting on Mac OS to get the my Apple Mail to download my email to no avail. I can use Yahoo webmail but I want it to work the way it did before. I can get a regular Yahoo account to work with Apple Mail but not whatever you've devised here will not.
I expected better from Cox.
Discussions
•
Updated
129
1
0
0
They don’t care
Discussions
1
0
Frequent Outages
Discussions
2
Internet outage 24 hrs
Discussions
1
0
Outages
Discussions
2
Internet outage 24 hrs
Discussions
1
0
Wifi 7
Discussions
1
0
Frequent Outages
Discussions
2
Outages
Discussions
2
AllisonL
Moderator
•
Hi Dcallahan. I'm truly sorry for your trouble. This link will assist you with setting up your 3rd party client https://help.yahoo.com/kb/mail/SLN36637.html.
0
0