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Qchecker33

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3 Messages

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Can't connect to specific website

Can't connect to http://socialclub.rockstargames.com/ no apparent reason to not be able to

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dchadd

New Contributor III

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25 Messages

Try to ping it in cmd and run trace route to it.

Commands:

ping socialclub.rockstargames.com

tracert socialclub.rockstargames.com

Post output of both. If neither resolves an IP address you might have a dns issue. It's fine if it times out, but should say something like this: "Pinging socialclub.rockstargames.com [104.255.105.71] with 32 bytes of data:".

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Qchecker33

New Contributor

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3 Messages

Ok so ping request timed out but it did ping 32 bytes and packet loss was 100% out of the 4 sent

when I did the tracert command I got some that timed out and some that didn’t so I could throw it in paste bin if that’s what you need

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MichaelJ

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1.8K Messages

What Anti-virus product are you using? I suggest checking to make sure it is not blocking that site.

Mike J
Cox Support Forums Moderator

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Qchecker33

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3 Messages

I'm not using any anti-virus, web browser is through firewall, all other devices can't connect but when on cellular on my phone I was able to connect.

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LisaH

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1.1K Messages

There may be an issue with the firewall not allowing this website. - Lisa, Cox Support Forums Moderator

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