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aarongue6

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Cable Modem Channels available in 92065, Only 20? Gigablast Upgrade

Recently  upgraded to Gigablast in Ramona, CA (92065) but noticed on Ethernet connected speed test of only ~650. Checked my modem settings and saw it was only bonding 20 channels. Does anyone know if only 20 channels are available in Ramona?

   Channel Lock Status Modulation Channel ID Freq. (MHz) Pwr (dBmV) SNR (dB) Corrected Uncorrected
   1 Locked QAM256 4 801.0 0.4 41.2 0 0
   2 Locked QAM256 1 783.0 1.0 41.7 1 0
   3 Locked QAM256 2 789.0 0.8 41.6 1 0
   4 Locked QAM256 3 795.0 0.5 41.5 0 0
   5 Locked QAM256 9 831.0 0.2 41.3 1 0
   6 Locked QAM256 10 837.0 -0.4 41.3 0 0
   7 Locked QAM256 11 843.0 0.0 41.4 0 0
   8 Locked QAM256 12 849.0 -0.2 41.4 0 0
   9 Locked QAM256 17 879.0 -1.0 41.0 0 0
   10 Locked QAM256 18 885.0 -1.0 41.2 0 0
   11 Locked QAM256 19 891.0 -1.5 40.8 0 0
   12 Locked QAM256 20 897.0 -1.3 40.9 0 0
   13 Locked QAM256 21 903.0 -1.4 41.0 1 0
   14 Locked QAM256 22 909.0 -1.7 40.9 0 0
   15 Locked QAM256 25 927.0 -1.3 41.1 64 0
   16 Locked QAM256 26 933.0 -0.9 41.3 0 0
   17 Locked QAM256 27 939.0 -1.2 41.3 0 0
   18 Locked QAM256 28 945.0 -0.8 41.3 0 0
   19 Locked QAM256 29 951.0 -1.0 41.3 0 0
   20 Locked QAM256 30 957.0 -1.2 41.1 0 0
   21 Locked Unknown 33 357.0 -47.7 0.0 0 0
   22 Locked Unknown 34 363.0 -47.2 0.0 0 0
   23 Locked Unknown 35 369.0 -47.0 0.0 0 0
   24 Locked Unknown 36 375.0 -46.7 0.0 0 0
   25 Locked Unknown 37 381.0 -46.8 0.0 0 0
   26 Locked Unknown 38 387.0 -47.4 0.0 0 0
   27 Locked Unknown 41 405.0 -49.6 0.0 0 0
   28 Locked Unknown 42 411.0 -50.2 0.0 0 0
   29 Locked Unknown 43 417.0 -50.3 0.0 0 0
   30 Locked Unknown 44 423.0 -50.4 0.0 0 0
   31 Locked Unknown 45 429.0 -49.8 0.0 0 0
   32 Locked Unknown 46 435.0 -47.9 0.0 0 0
   33 Locked OFDM PLC 159 300.0 -51.1 0.0 0 0

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KevinM2

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@aarongue6, the capability is certainly there for your area. However, your modem levels above channel 20 are outside of our preferred specifications. Can you please make sure there are no loose or damaged connections in the home? Also, do you have any splitters or amplifiers? -Kevin M. Cox Support Forum Moderator

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aarongue6

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Hi Kevin. I believe our house only has one splitter in the garage where the service comes in. But no amplifier anymore since we are internet only with cox and only one line is connected in the house. 

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