I noticed the Firmware for this modem is not up to date with COX. Netgear's website shows the approved firmware for COX should be V1.02.12 - can someone look into this?
I'm unsure if firmware is the reason for my low upload speed since lately I been getting is 1-3 mbps (i pay for 30mbps upload). Can someone help me with this? Download is great but the upload speed is very unsatisfactory and needs to be fixed. Below info may be useful to diagnose:
| Startup Procedure |
| Procedure |
Status |
Comment |
| Acquire Downstream Channel |
927000000 Hz |
| Connectivity State |
OK |
| Boot State |
OK |
| Security |
Enabled |
| IP Provisioning Mode |
Honor MDD |
|
|
|
| Downstream Bonded Channels |
| Channel |
Lock Status |
Modulation |
Channel ID |
Frequency |
Power |
SNR |
Correctables |
Uncorrectables |
| 1 |
Locked |
QAM256 |
25 |
927000000 Hz |
4.9 dBmV |
37.8 dB |
0 |
0 |
| 2 |
Locked |
QAM256 |
2 |
789000000 Hz |
5.3 dBmV |
38.6 dB |
0 |
0 |
| 3 |
Locked |
QAM256 |
3 |
795000000 Hz |
5.2 dBmV |
38.6 dB |
0 |
0 |
| 4 |
Locked |
QAM256 |
4 |
801000000 Hz |
4.9 dBmV |
38.1 dB |
0 |
0 |
| 5 |
Locked |
QAM256 |
45 |
429000000 Hz |
5.1 dBmV |
37.3 dB |
0 |
0 |
| 6 |
Locked |
QAM256 |
6 |
813000000 Hz |
4.6 dBmV |
38.2 dB |
0 |
0 |
| 7 |
Locked |
QAM256 |
7 |
819000000 Hz |
4.6 dBmV |
38.1 dB |
0 |
0 |
| 8 |
Locked |
QAM256 |
8 |
825000000 Hz |
4.9 dBmV |
38.2 dB |
0 |
0 |
| 9 |
Locked |
QAM256 |
1 |
783000000 Hz |
5.2 dBmV |
38.5 dB |
0 |
0 |
| 10 |
Locked |
QAM256 |
33 |
357000000 Hz |
4.7 dBmV |
36.6 dB |
0 |
0 |
| 11 |
Locked |
QAM256 |
34 |
363000000 Hz |
4.8 dBmV |
36.8 dB |
0 |
0 |
| 12 |
Locked |
QAM256 |
35 |
369000000 Hz |
4.8 dBmV |
36.9 dB |
0 |
0 |
| 13 |
Locked |
QAM256 |
36 |
375000000 Hz |
4.8 dBmV |
36.8 dB |
0 |
0 |
| 14 |
Locked |
QAM256 |
37 |
381000000 Hz |
4.9 dBmV |
37.1 dB |
0 |
0 |
| 15 |
Locked |
QAM256 |
38 |
387000000 Hz |
4.9 dBmV |
37.2 dB |
0 |
0 |
| 16 |
Locked |
QAM256 |
39 |
393000000 Hz |
5.1 dBmV |
37.5 dB |
0 |
0 |
| 17 |
Locked |
QAM256 |
40 |
399000000 Hz |
5 dBmV |
36.5 dB |
0 |
0 |
| 18 |
Locked |
QAM256 |
41 |
405000000 Hz |
5.2 dBmV |
36.5 dB |
0 |
0 |
| 19 |
Locked |
QAM256 |
42 |
411000000 Hz |
5.1 dBmV |
36.5 dB |
0 |
0 |
| 20 |
Locked |
QAM256 |
43 |
417000000 Hz |
4.9 dBmV |
36.5 dB |
0 |
0 |
| 21 |
Locked |
QAM256 |
44 |
423000000 Hz |
5 dBmV |
36.5 dB |
0 |
0 |
| 22 |
Locked |
QAM256 |
46 |
435000000 Hz |
4.9 dBmV |
36.2 dB |
0 |
0 |
| 23 |
Locked |
QAM256 |
47 |
441000000 Hz |
4.9 dBmV |
36.2 dB |
0 |
0 |
| 24 |
Locked |
QAM256 |
48 |
447000000 Hz |
4.9 dBmV |
36.2 dB |
0 |
0 |
|
|
|
| Upstream Bonded Channels |
| Channel |
Lock Status |
US Channel Type |
Channel ID |
Symbol Rate |
Frequency |
Power |
| 1 |
Locked |
ATDMA |
1 |
5120 Ksym/sec |
36300000 Hz |
39 dBmV |
| 2 |
Locked |
ATDMA |
2 |
5120 Ksym/sec |
29900000 Hz |
39 dBmV |
| 3 |
Locked |
ATDMA |
3 |
5120 Ksym/sec |
23500000 Hz |
38.9 dBmV |
| 4 |
Locked |
ATDMA |
4 |
5120 Ksym/sec |
16900000 Hz |
37.4 dBmV |
| 5 |
Not Locked |
Unknown |
0 |
0 Ksym/sec |
0 Hz |
0.0 dBmV |
| 6 |
Not Locked |
Unknown |
0 |
0 Ksym/sec |
0 Hz |
0.0 dBmV |
| 7 |
Not Locked |
Unknown |
0 |
0 Ksym/sec |
0 Hz |
0.0 dBmV |
| 8 |
Not Locked |
Unknown |
0 |
0 Ksym/sec |
0 Hz |
0.0 dBmV |
|
|
|
| Extended Upstream Transmit Power |
| Enable Extended Upstream Transmit Power |
|
|
| Current System Time:Sat Oct 17 19:29:34 2020 |
| System Up Time:00:24:55 |
SharonL
Former Moderator
•
Sharon
Cox Support Forum Moderator
1
0
bearone2
Contributor III
•
the netgear site doesn't have their own update?
0
0
regima1p
New Contributor II
•
Packet loss and upload issues continue. Like clockwork at 11pm PST I get the following results consistently https://www.speedtest.net/result/10284950136
This is unacceptable.
Running tests now (4:17 PST) I am getting 5-8p Mbps upload speed which is fair but far from the 30upload speed I pay for every month.
Packet loss test of 212 bytes at 15 pings/second is giving me 10.3% failure rate which it totally unacceptable. Do you know how embarrassing this is going over 1Q21 projections in a zoom meeting and having my face fuzz out and voice sound like a distorted autotune version of Tpain? Unacceptable.
3
0